1.1 If you think that you have started spending more money than you can afford, or in case gaming starts interfering with your normal daily routines, we strongly advise considering several measures that can help, such as setting Personal Limits on your gaming activities or opting for Self-Exclusion.
1.2 No advertising campaign or promotion misleads users, nor do they distort the nature of the services for potentially susceptible players. Customers are informed about the chances of winning as well as the potential risks. Services are provided based on the amount paid and excessive spending is not encouraged.
Please do not gamble if:
You are under the influence of alcohol or any other substance;
You are depressed;
Only gamble with money that you can afford to lose.
Avoid chasing your losses.
We are encouraging our customers to play responsibly and self-exclude themselves if they have gambling addiction.
According to 1.3, you can exclude yourself from gambling by contacting our Customer Support.
If you are seeking treatment on gambling addiction, confidential advice and emotional support, you can refer to begambleaware.org and gamcare.org.uk where they can provide you with the services on treatment of gambling addiction.
1.3 Should you need to take a break from gambling, you may self-exclude yourself by contacting Support at [email protected] Self-exclusion means that your account will remain closed for at least a 6 month period. Remember that you may not request to reactivate your account before the effective period. After 6 months you can contact Support again to re-activate your account.